Terms and Conditions

Effective Date: July 1, 2025

Welcome to Matahari (“we”, “our”, or “us”). By accessing or using our website and services, you agree to be bound by these Terms of Service. Please read them carefully.

1. Services Provided

We provide information, consultations, and services related to solar power, HVAC systems, insulation, windows, and doors for residential energy efficiency improvements.

2. User Responsibilities

You agree to use our website only for lawful purposes and not to:

• Misrepresent information
• Attempt to gain unauthorized access to systems
• Use our content for commercial resale or reuse without permission
   

3. Quotes and Consultations

Quotes and home energy assessments provided through our site are non-binding until formal agreements are signed. We reserve the right to decline service based on site inspections, utility restrictions, or local code requirements.

4. Third-Party Services

We may use third-party tools or services (e.g., financing partners, CRM software) to deliver our services. We are not responsible for their actions, but we aim to partner only with trusted providers.

5. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising out of your use of our site or services. All services are provided “as is” without warranties unless explicitly stated in a signed contract.

6. Intellectual Property

All content on this site (text, graphics, logos, etc.) is the property of [Your Company Name] or our partners and may not be used without permission. 

7. Text messaging

You may opt-in to receive customer care (appointment scheduling, reminders etc.) text messages from Matahari. Message frequency varies. Message and data rates may apply. For help, reply HELP. You can opt out at any time by replying STOP.

8. Changes to Terms

We may update these Terms at any time. Continued use of the site means you accept the revised terms.

Effective Date: July 1, 2025

At Matahari, we respect your privacy. This Privacy Policy explains how we collect, use, and protect your information.

1. Information We Collect

We may collect:

• Name, phone number, email, and address when you fill out forms 
• Technical data (IP address, browser type) for analytics 
• Project-specific data when you request a consultation or service

2. How We Use Your Information

We use your information to:

• Provide energy assessments and quotes
• Contact you about appointments, updates, and promotions
• Improve website performance and user experience
• Comply with legal obligations

3. Sharing Your Information

We do not sell your personal information. We may share it with:

• Trusted installation partners and technicians 
• Financing or utility partners with your consent 
• Service providers (e.g., analytics, email platforms) who help us operate our business
   

4. Data Security

We take reasonable steps to protect your information, including encrypted communication and secure storage. However, no method is 100% secure.

5. Cookies and Tracking

We use cookies and third-party tracking tools (like Google Analytics) to understand how users interact with our site. You can manage cookie preferences in your browser settings.

6. Your Rights

You may:

• Request access to or deletion of your personal data 
• Opt out of marketing emails at any time

To do so, email us at: khim@mataharienergy.com

7. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect data from children.

8. Updates to This Policy

We may update this policy. Changes will be posted on this page with an updated effective date.